Concerns/Complaints

United Fire Group expects its employees, officers and directors to adhere to the highest ethical standards of conduct in all business activities and to act in a manner that enhances our standing as a vigorous and ethical competitor within the business community.

As part of our commitment to ethical and lawful conduct, we expect our employees, officers, directors, shareholders, agents, policyholders and the general public to report any concerns or complaints regarding accounting, internal accounting controls, financial reporting or auditing matters. For concerns or complaints other than those previously listed, please use the Contact Us form on www.ufgins.com.

Such concerns or complaints may be submitted anonymously to United Fire Group by mail, telephone or online. However, if you would like to be contacted regarding your concern or complaint, please provide your contact information with your submission.

Audit Committee-Confidential
C/O United Fire Group
118 Second Avenue SE, PO Box 73909
Cedar Rapids, Iowa 52407-3909

Telephone: 1-877-256-1056 (Concerns & Complaints 24-Hour Hotline)

Click here to submit an Online Form to our Audit Committee.

All concerns and complaints are directed to the attention of our General Counsel and the Audit Committee Chairman who will oversee a prompt and complete evaluation, investigation and resolution of any matter reported. The General Counsel and the Audit Committee Chairman periodically inform and consult with the full Audit Committee regarding the resolution of concerns and complaints. Members of the Audit Committee are: James W. Noyce (Chairman), John-Paul (JP) E. Besong, Scott L. Carlton, Christopher R. Drahozal, Jack B. Evans, George D. Milligan, Kyle D. Skogman.

In some cases, we may be required to report the matter to a governmental or regulatory authority, our shareholders and/or the public. In such cases, the identity of the reporting individual will not be disclosed without his or her consent, unless required by law. The Audit Committee may present the matter to members of the company's board of directors and senior management for further evaluation, investigation, and resolution.

United Fire Group will not discharge, demote, suspend, threaten, harass, or in any other manner discriminate against an employee in the terms and conditions of employment because of any lawful act done by the employee to provide information or otherwise assist in an investigation regarding any conduct that the employee reasonably believes constitutes a violation of any rule or regulation of the SEC or any provision of Federal law relating to fraud against shareholders when the information or assistance is provided to or the investigation is conducted, by, among others, a person working for United Fire with the authority to investigate, discover or terminate misconduct.
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